FAQ

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Pending a future decease in the family or sudden death, the family must have the following documents:-

  • Birth Certificate of the deceased
  • His/her Identity Card
  • Marriage Certificate

When a person dies in a private residence, a nursing home or a private hospital (Clinic) a certificate of the Cause of Death will usually be signed by the family doctor that he/she has attended the patient.

If death occurs in a public or private hospital (Clinic) the attending doctor will usually sign the certificate of the cause of death.

If the funeral is held in less than 24hrs, the doctor must write on the certificate of the cause of Death “Early burial is authorized”

In case the deceased is cremated, the doctor must also provide a form of “Cremations B”

Once the death has been confirmed, the family is able to contact Elie & Sons Funeral Directors to initiate commencement of the funeral arrangement.

Funeral Scheme allows you to pay towards a simple burial/ cremation funeral. So everyone in your family will have less to worry about financial difficulties when the time comes and can have a dignified funeral.

Although death is usually the furthest thing from one’s mind, it must be thought about, and most importantly, prepared for. Like most things in life a funeral is expensive and something that has to be planned for.

Monthly installment can be paid:-

  • By Standing order.
  • In Elie & Sons Funeral Scheme Offices closer for you.
  • Through post office with your last receipt or membership card.
You can find out what’s included in Funeral Scheme by taking a look at our comparison table.
Depending on the Cremation services, around Rs 1000 – Rs 3000.
Fees to be paid by the family at time of death. Disbursements (also known as ‘third party costs’) are the necessary fees paid to third parties – the Crematorium, the cemetery and Doctors – at the time of the funeral. These are paid by the family directly to the officers and are not under the control of the funeral Directors. As a rough guide, the average combined costs of these disbursements are Rs 1500-5000 today and could rise in the years to come.
If you would like additional services, these can simply be requested by the person arranging your funeral at the time. The Elie& Sons funeral director will be able to provide advice and costs.
Funeral Plan doesn’t cover the cost of transportation from abroad. This means you would need to ensure that you have travel insurance that covers repatriation costs or pays at the time of need. Elie & Sons Funeral Directors has a Repatriation Team that can assist with these arrangements in the event of a death overseas. Then Funeral Scheme will take over from the Airport to all necessary displacement till cemetery/cremation.
No, Elie & Sons Funeral Directors is the only company that will be contact for all Funerals.
Funeral Plan is monthly paid. You simply pay a fixed monthly premium for the rest of your life.
It’s important you pay your premiums each month, as if you stop paying for three consecutive months, your insurance policy would be canceled, your funeral services wouldn’t be provided and you wouldn’t get anything back.
If you change your mind and want to stop the Funeral Scheme you will be required to write a letter to the company Elie& Sons Funeral Scheme Ltd, to advise your choice, and you wouldn’t get anything back. If you want to change from a cover to another cover you will have a fee to pay for the change.
You have 30 days from the day you receive your documents from Elie & Sons Funeral Scheme Officers to cancel your Scheme and to get a full refund. After that, you can cancel your Scheme at any time by notifying us in writing. Remember, if you do cancel after the 30 days, your Scheme will end, your funeral services will not be provided and you won’t get anything back. As long as you continue to pay your monthly premiums, your Scheme will not be canceled by us for any reason.
Note that life expenses are subject to rise in the years to come but your premium will be fixed and also the funeral services will be the same as our officers had explained to you.
It’s always a good idea to discuss your plans with loved ones. But unfortunately, Elie & Sons will not refund anything as per the contract.
In either case, we will seek to ensure that the funeral will be provided either by Elie & Sons Funeral Directors or an alternative funeral provider. If we were unable to find another appropriate funeral director, the cash sum would be paid to you on your death. Please be aware that in such circumstances the cash sum may not cover the full cost of any alternative funeral arrangements
Patrick Cavalot
Patrick Cavalot

Customer Care Manager

  • 465 4900 / 454 8397

Since 1928, we've been a family-owned business, offering funeral services, memorials, cremation services and meeting the needs of you and your loved ones.

Our Hours

  • Funeral Directors for daily funerals
    24/7
  • Weekdays (Office)
    8:30 - 16:30
  • Saturday (Office)
    8:30 - 12:00
  • Sunday (Office)
    Closed

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